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People and the Organisation

  • Do you agree that business is all about People?
  • We buy from and sell to People
  • Wouldn’t you like your business to be the one your competitors fear and your customers refer others to?

 

People & Organisational Development with Copernicus can help guide you to being that business

Our people, your people, the staff that work in your suppliers and your customers. They all have one thing in common. They are people, people with needs.

One need is to be able to feel good about themselves and their place in society. Being able to do their job properly, to the best of their abilities, to make a contribution and to be valued for doing so is a huge factor in staff retention and business success.

Many organisations evolve over time, influenced by power, internal politics and reactive management (we need another clerk, now! Sound familiar?), but in this way businesses are patched together rather than designed.

Organisational ‘muddle’ quite often results
Unit boundaries not clear
Responsibility/accountability not assigned
Reporting lines not clear
Few/too many co-ordination mechanisms
Structure built independent of strategy
 

Copernicus as part of a full review or as a stand alone project will undertake the following for you:

  • Training needs analysis
  • Skill gap analysis
  • High level capability review
  • Organisation structural review

The desired outcome being

  • Clear areas of responsibility – eliminates the ‘its not my fault’ mentality
  • What constitutes a good job well done or an indifferent job doing just enough to get by
  • Reduction in processes and improved information flow through the business from enquiry to after sales, bringing increased customer satisfaction
  • Review and reward mechanism in place
  • Training plan – people have the tools to do the job, optimising efficiency and increasing staff satisfaction.
  • Quantifiable return on investment
     

The most successful businesses have a culture that breeds success. The Copernicus Values in to Action programme can help you to achieve this. Without doubt the best results from the worlds leading companies are based on a common understanding of the Mission, Vision and Values of the company that their people work and invest themselves in.

For more information on the Copernicus Values into Action Programme and organisational development in general please contact us at info@copernicus-consulting.com and begin the process of guiding your people to success
 

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